CarieScan - Best Caries Detection in the World

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The CarieScan Knowledgebase provides support solutions and troubleshooting guides.

KB Article Title	Published Date
Can information from another patient information system be imported into RemoteView directly, what fields are imported, how are they sorted? Must they be in a specific format?	10 Oct 2011
Can Remote View Software repeat imports without generating duplicate entries?	10 Oct 2011
How can we believe the PRO results?	19 Sep 2011
The CarieScan PRO is claimed to be more accurate than anything else. How can we believe the PRO results.	19 Sep 2011
When you click 'Show Paired devices' within RemoteView, no devices are listed even if your PRO appeared to be successfully paired with Windows. You are using a built-in Bluetooth adapter with a Windows PC.	27 Jul 2011
What surfaces can I measure?	27 Jul 2011
Can the PRO diagnose interproximal caries?	27 Jul 2011
Can the PRO be used on anterior teeth?	27 Jul 2011
Can the PRO measure primary teeth?	27 Jul 2011
Can the PRO be used on newly erupted teeth?	27 Jul 2011
Has the PRO been tested on sclerotic dentin or secondary caries?	27 Jul 2011
When measuring white spot lesions around orthodontic brackets: will the measurement still be accurate if some of the steel fibers are touching the metal brackets (same question applied to measuring around amalgam restorations)?	27 Jul 2011
Will the PRO take a reading if there is a very large Amalgam, that extends beyond the enamel, into the Dentin.	27 Jul 2011
Can I use CarieScan PRO for a tooth where some surfaces are restored or already show decay?	27 Jul 2011
Can the PRO measure remineralization?	27 Jul 2011
Technique for using the PRO.	27 Jul 2011
If the PRO is designed to read 'hidden caries', how do I know where do I measure? How many measurements should I take?	27 Jul 2011
What's the accuracy of CarieScan PRO	27 Jul 2011
How long should the battery be expected to last before needing replacement	27 Jul 2011
Can the CarieScan PRO be used on patients with cardiac pacemakers?	27 Jul 2011
Can the CarieScan PRO be used safely on pregnant patients?	27 Jul 2011
When you click 'Show Paired devices' within RemoteView, no devices are listed even if your PRO appeared to be successfully paired with Windows. You are using a built-in Bluetooth adapter with a Windows PC.	27 Jul 2011
What surfaces can I measure?	27 Jul 2011
Can the PRO diagnose interproximal caries?	27 Jul 2011
Can the PRO be used on anterior teeth?	27 Jul 2011
Can the PRO measure primary teeth?	27 Jul 2011
Can the PRO be used on newly erupted teeth?	27 Jul 2011
Has the PRO been tested on sclerotic dentin or secondary caries?	27 Jul 2011
When measuring white spot lesions around orthodontic brackets: will the measurement still be accurate if some of the steel fibers are touching the metal brackets (same question applied to measuring around amalgam restorations)?	27 Jul 2011
Will the PRO take a reading if there is a very large Amalgam, that extends beyond the enamel, into the Dentin.	27 Jul 2011
Can I use CarieScan PRO for a tooth where some surfaces are restored or already show decay?	27 Jul 2011
Can it measure remineralization?	27 Jul 2011
Technique for using the PRO.	27 Jul 2011
If the PRO is designed to read 'hidden caries', how do I know where do I measure? How many measurements should I take?	27 Jul 2011
What's the accuracy of CarieScan PRO?	27 Jul 2011
How long should the battery be expected to last before needing replacement	27 Jul 2011
Can the CarieScan PRO be used on patients with cardiac pacemakers?	27 Jul 2011
Can the CarieScan PRO be used on pregnant patients?	27 Jul 2011
Some users may find that their PRO unit does not connect to RemoteView despite everything apparently being correct. Checking the status bar (bottom right hand corner of the screen) you will find that the 'Device' prompt may have changed from 'ready' to 'not ready'.	26 Jul 2011
Where do I look for carious lesions?	26 Jul 2011
What to do if the code "FAIL" appears when you do a system test	26 Jul 2011
What to do if your CarieScan PRO doesn�t give a result	26 Jul 2011
What to do if you get a result other than what you expect	26 Jul 2011
Why do I keep getting readings of 100?	26 Jul 2011
Sequential readings on the same site are inconsistent (ie > 5 points different)	26 Jul 2011
Proper technique for using the CarieScan PRO	26 Jul 2011
How to prepare the tooth before using the CarieScan PRO.	26 Jul 2011
Which tooth surfaces can the CarieScan PRO be used on?	26 Jul 2011
Where can the CarieScan PRO be used?	26 Jul 2011
How to prepared the tooth	26 Jul 2011
Proper technique for using the CarieScan PRO	26 Jul 2011
You get inconsistent readings	26 Jul 2011
What to do if you keep getting readings of 100	26 Jul 2011
What to do if you get a result other than what you expect	26 Jul 2011
What to do if your CarieScan PRO doesn�t give a result	26 Jul 2011
What to do if the code "FAIL" appears when you do a system test	26 Jul 2011
Where do I look for carious lesions?	26 Jul 2011
While trying to connect your PRO to RemoteView for the first time in Settings, the connection fails.	26 Jul 2011
RemoteView status bar changes between 'Device: ready' and 'Device: not ready' when taking a measurement	25 Jul 2011
RemoteView status bar changes between 'Device: ready' and 'Device: not ready' when taking a measurement	25 Jul 2011

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